Shipping policy

Shipping Policy

Effective Date: July 30, 2026

Welcome to Warnumall. We are committed to providing reliable and efficient shipping services to ensure your order arrives safely and on time. Please review our Shipping Policy carefully before placing your order.


1. Order Processing

  • All orders are processed within 1–3 business days (Monday through Friday, excluding weekends and public holidays).

  • Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.

  • During peak seasons, promotional events, or holidays, processing times may be slightly longer.


2. Shipping Rates

We offer the following shipping options:

  • Free Standard Shipping on all orders over USD $49.00.

  • Standard Shipping Fee: USD $5.99 for orders under USD $49.00.

Shipping charges are calculated based on the final order value after discounts (if applicable).


3. Estimated Delivery Time

Estimated delivery time is:

  • 7–14 business days

Please note that delivery times are estimates only and may vary depending on factors beyond our control, including:

  • Customs clearance

  • Weather conditions

  • Carrier delays

  • Public holidays

  • Incorrect or incomplete shipping information

Warnumall is not responsible for delays caused by shipping carriers or customs authorities.


4. Order Tracking

Once your order has been shipped, a tracking number will be sent to your registered email address.

Tracking information may take 24–72 hours to become active after shipment.


5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Warnumall is not responsible for orders delayed, lost, or returned due to:

  • Incorrect shipping information

  • Incomplete addresses

  • Failure to receive the package

If you notice an error in your shipping address, please contact us immediately before your order is shipped.


6. Customs, Duties & Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by your local government.

These charges are not included in the purchase price or shipping cost and are the sole responsibility of the customer.

Please check with your local customs office for more information before placing an order.


7. Lost, Delayed or Damaged Packages

If your package is:

  • Lost during transit

  • Significantly delayed

  • Delivered damaged

Please contact us within 7 days of the expected delivery date.

We will work directly with the shipping carrier to investigate the issue and provide an appropriate resolution whenever possible.


8. Failed Delivery & Returned Packages

If a package is returned to us due to:

  • Incorrect address

  • Refused delivery

  • Failure to collect the package

  • Unsuccessful delivery attempts

The customer may be responsible for additional shipping charges to resend the package.

Shipping fees are generally non-refundable unless the return resulted from our error.


9. Order Changes & Cancellations

Orders may only be modified or cancelled before they have been processed for shipment.

Once an order has been shipped, it cannot be cancelled or modified.


10. Contact Information

If you have any questions regarding shipping or your order, please contact us:

Warnumall

Address:
9 Lough Derg Place
Auckland

Phone:
+64 6 867 7921

Email:
qrawuxvvpz01@outlook.com